Legal information

Overview of the legal documents and identification of the operator

This is an English translation for convenience. The Czech version is legally binding; in case of any discrepancy, the Czech version prevails. Česká verze

Here you will find all the legal documents for the Evikom service in one place, with the version and effective date. The service is intended for businesses; we do not provide it to consumers.

Who operates the service

• Operator: Vojtěch Suszka
• Company ID (IČO): 29649536
• Registered office: Čáslavská 1825/9, 737 01 Český Těšín
• Legal form: a self-employed natural person carrying on business under the Trade Licensing Act and entered in the Trade Register; the trade register is kept by the Municipal Office of Český Těšín
• Contact e-mail: podpora@pridom.cz
• VAT: Prices are final; we are not a VAT payer.

The operator is a natural person carrying on business, not a company — not entered in the Commercial Register and with no file number. We provide the services together as a team; the contracting party is always the person named above.

Documents

The Terms and Conditions and the Data Processing Agreement form part of every order; the customer also receives them as PDFs. The documents are always here in their current wording.

Where the infrastructure runs

The service runs on a server rented in a data centre (Hetzner nbg1-dc3, Nuremberg, Germany); the infrastructure is subject to the law of Germany and of the European Union. We use Cloudflare for DNS only (DNS only); data does not flow through it. Data is transferred outside the European Union only for an ordered AI automation (Anthropic, PBC, USA, standard contractual clauses).

Earlier versions

We do not publish previous versions of the documents on a separate page. We have them stored and will provide them on request at podpora@pridom.cz. The wording that was in effect on the day the contract was concluded applies to the customer, and changes after that are governed by Article 18 of the Terms and Conditions.

Complaints, defects and grievances

Defects of the service and complaints are dealt with in Article 22 of the Terms and Conditions. You can lodge a complaint about the processing of personal data with us (podpora@pridom.cz) or with the Office for Personal Data Protection (Úřad pro ochranu osobních údajů). Have you found a security bug? Read how to report it.

Contact: podpora@pridom.cz